Privacy Policy

  1. INTRODUCTION

    This website is owned by FADIBUSINESS LTD , a limited company incorporated under British law, whose registered office is located at 20 Wenlock Road, London, England, N1 7GU registered in the English Trade and Companies Register under number 15830301. When you visit this website, the company FADIBUSINESS LTD collects certain information about your device, your interaction with this site, and information necessary to process your purchases. Additional information may be collected if you contact our customer service. The controller of your personal data collected on our website is Shopify Inc., which you can contact at the following email address: assistance@shopify.com . Shopify Inc. is committed to protecting the personal data collected due to your use of our website and will not share such personal data with any third party without prior notice to you. This privacy policy (hereinafter, the “Privacy Policy”) is designed to help you understand what information we collect, why we collect it, and to explain how you can update, manage, export, and delete your information. The purpose of this Privacy Policy is to inform you about our practices regarding the collection, use, and disclosure of information and data about you, collected as a result of your use of our website, as well as the content and methods for exercising your rights in this regard. FADIBUSINESS LTD ensures the protection of your personal data and your privacy in compliance with applicable English and European regulations. Your express agreement to the Privacy Policy is required and necessary to allow us to process your order(s) and to ensure an optimal, appropriate, and best-suited browsing service. Consequently, by browsing our website, you agree to read and accept our Privacy Policy.

  2. DATA COLLECTED

    Personal data about you may be collected and processed, in particular due to your browsing on our website, but also due to any possible order(s) that you place on the site and in connection with any possible request(s) from you to our customer service. The data that may be collected and processed include the following:

    1) Data relating to your identity:

    -Name(s) and first name(s);
    - Postal details (billing address and delivery address);
    -E-mail address ;
    -Phone number.

    2) Data relating to the means of payment used to place the order:

    -Credit Card Number ;
    -Credit card expiration date;
    -Bank details.

    3) Data relating to the monitoring of the commercial relationship:

    -Your order number;
    -Your purchase history;
    -Your possible requests to customer service;
    -Your preferences and interests in relation to the services and products offered on our site.

    4) Electronic identification data:

    -IP address
    -Other browsing information relating to your terminal.

  1. USE OF COOKIES

    We use " cookies " and other unique identifiers. This allows us to obtain certain types of information when your web browser or connecting device accesses our website or other content provided by or on behalf of other websites. A " cookie " is a small amount of information that is downloaded to your computer or device when you visit our site. We use several different cookies, including functional, performance, advertising, social media, and content cookies. " Cookies " improve your browsing experience by allowing the website to remember your actions and preferences. " Cookies " also provide information about how you use our website, for example, whether this is your first visit or if you are a repeat visitor. The following cookies are used to optimize your experience on our website and to provide you with our services: please refer to the table and information published on the site. The length of time a cookie remains on your computer or device depends on whether it is a persistent cookie or a session cookie . Session cookies last until you stop browsing our website. Persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies in several ways. For example, you can change your browser settings. Please note, however, that deleting or blocking cookies may impair your experience as a user of our website and some parts of it may no longer be fully accessible. You can choose which cookies you want to enable and which cookies you want to disable at any time. You can give or refuse your consent to the use of different categories of cookies that are not strictly necessary. You also have the option to withdraw your consent at any time. Please note that we cannot guarantee that the e-commerce platform on our website will function properly if you choose not to accept certain cookies . Indeed, some functions may be lost or some pages may no longer be displayed. The cookies we use are in no way likely to transmit computer viruses. The cookies we use cannot extract personal information from your hard drive that could identify you. We use cookies for the sole purpose of collecting information, in accordance with this Privacy Policy, and in no way, personal or nominative information that could identify you without your consent. Furthermore, blocking cookies does not prevent the sharing of information with third parties. To exercise your rights or to object to certain uses of personal data collected about you due to your use of our site, please contact Shopify Inc, the sole controller of this information, at the following email address: assistance@shopify.com

  1. PURPOSES OF COLLECTING YOUR PERSONAL DATA

    If you decide to use our website, you agree to our collection, use and disclosure of information about you in a strictly limited manner and under the conditions defined in this Privacy Policy. Personal information about you may also be collected when you communicate with FADIBUSINESS LTD and provide, for example, your contact details. Your personal data, as defined in this Privacy Policy, is collected on the basis of your explicit consent. It is also collected for the purpose of fulfilling your order(s) or because it meets a legitimate interest of FADIBUSINESS LTD . The collection of your personal data may have the following purposes:

    1) Processing your questions and requests for information;
    2) The supply and delivery of products and/or services that you have purchased on our site;
    3) The management of your online orders and the delivery of these orders as well as the applicable guarantees;
    4) Processing your payment information;
    5) Guaranteeing the security of online transactions, preventing fraud and payment incidents;
    6) Management and optimization of customer relations;
    7) The establishment of a profile concerning you in order to better analyze your consumer trends and preferences;
    8) Subject to your consent, to send you information about our offers, news and events (newsletters, invitations and other publications);
    9) Improving the operation of our website;
    10) To offer you personalized services;
    11) Detection of possible risks or fraud;
    12) Management and response to repair requests, and provision of after-sales services.

  1. RECIPIENTS OF YOUR PERSONAL DATA

    Your personal data is collected by the company FADIBUSINESS LTD .

    FADIBUSINESS LTD may only disclose personal or financial information about you to the following specific parties and in the following situations. Your personal data may be disclosed to our service providers. Indeed, we sometimes use third parties as service providers, which allows us to perform specific activities on our behalf. Any information or data that may be communicated to our service providers is intended to ensure the full execution of the sales contract concluded on our website. For example, the delivery service, provided by service providers such as DHL, UPS, or another national postal service, requires your basic information such as your first and last name, delivery address, and telephone number. The provision of this information is necessary to allow the seller to fulfill its customs clearance and delivery obligations in connection with the orders you have placed on our website. Your personal data may also be communicated to subcontractors for technical and/or logistical reasons (for example, carriers, hosting and maintenance providers of our website, payment providers, fraud management organizations, technical providers in charge of sending, emails, etc.). Your personal data may also be disclosed for commercial purposes to the host of our website "Shopify Inc." Your personal data may also be disclosed for logistical purposes to the seller of products marketed on our website, namely the Shenzhen Chimera technology Co., LTD, a company incorporated under Chinese law with its registered office at 25D, Black A, 1866 Lviinng Residence, Minzhi Street, Longhua New District, Shenzen City, China .

    Please also note that we use Google Analytics to better understand the trends, needs, and preferences of customers using our website. To learn more about how Google Analytics uses your personal information, click here: https://tools.google.com/dlpage/gaoptout. However, you have the option to opt out of Google Analytics by clicking below: https://tools.google.com/dlpage/gaoptout.

    We share information about your use of our website, your purchases, and your interactions with advertisements on other websites for products and/or services marketed on our website with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies.

    For more information on how targeted advertising works, you can review the information published on the Network Advertising Initiative ("NAI") page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

    Please note that you have the option to opt out of targeted advertising on the following sites by clicking on the link provided below:

    FACEBOOK – https://www.facebook.com/settings/?tab=ads
    GOOGLE – https://www.google.com/settings/ads/anonymous
    BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized ads

    Additionally, you have the option to opt out of some of the targeted advertising services by visiting the opt-out portal of Digital Advertising Alliance at http://optout.aboutads.info/.

    Finally, we may be required to communicate your personal data to third parties when such communication is required by law, by a regulatory provision or by way of a court decision.

  1. DURATION OF STORAGE OF YOUR PERSONAL DATA

    We undertake to use your personal data only for the duration necessary to achieve the purposes described in point 4 of the Privacy Policy.

    Your personal data, collected and processed in the " Contact " section, will only be kept for the duration of processing your request. Data relating to your orders will, in principle, be kept by FADIBUSINESS LTD for a period not exceeding the applicable legal limitation periods. Upon closure of your customer account, this data will be archived or destroyed if said periods have expired.

    Your banking information will only be stored securely and for the duration necessary to validate your order and payment. Your banking information will then be immediately destroyed. In any case, you have the right to close your customer account and/or unsubscribe from our website newsletters at any time.

    To do so, you can contact our customer service by email at the following address: bonjour@pherolucx.com. You can also unsubscribe by clicking on the unsubscribe link included in each of our newsletters.

  1. PROCESSING OF YOUR PERSONAL DATA

    Personal information collected through your use of our website will initially be processed in Ireland. It will then be transferred outside of Europe for storage and further processing, including to Canada and the United States of America. For more information on how personal data transfers comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter, “GDPR”), you can consult the GDPR white paper prepared by our partner Hostinger International LTD at: https://www.hostinger.fr/legal/termes-universels-de-contrat-de-service.

    Please note that your personal data will also be disclosed and processed by the Chinese company Shenzhen Chimera technology Co., LTD , seller of the products and services marketed on our website, in order to ensure the delivery of your orders. Only personal information relevant to the dispatch of your orders will be processed there.

  1. CONFIDENTIALITY AND SECURITY OF YOUR PERSONAL DATA

    Our partner, Shopify Inc., which hosts our website, has implemented appropriate technical and organizational measures to ensure the confidentiality and security of your personal data. Therefore, Shopify Inc. guarantees that transactions on our website are protected by SSL encryption.

 

  1. YOUR RIGHTS OVER YOUR COLLECTED PERSONAL DATA

    In accordance with the aforementioned Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and the related national regulations in force, you have the right to access and rectify the personal data collected about you. You also have the right to request the erasure of personal data concerning you and the right to object to their processing. You also have the right to obtain the restriction or portability of personal data concerning you to the extent applicable. You may object to the processing of your personal data for legitimate reasons or at any time, in the context of an objection to the use of your personal data for commercial purposes.

    You may also provide instructions regarding the fate of your personal data after your death. You have the right to obtain the rectification of your inaccurate data and to complete your incomplete information. You may object to the use of your personal data for the purpose of creating your customer profile. In this case, you will no longer be able to benefit from personalized offers or services on our website. You can exercise these rights regarding your personal data as collected on our website, directly, by sending an email with your request to the following address: bonjour@pherolucx.com.

    In the event that your personal information relating to your postal address and/or email address changes, we ask that you update this information. This is essential to facilitate shipping and to allow the effective receipt of your orders as well as to contact you if necessary and in connection with such orders. FADIBUSINESS LTD may also keep a copy of communications with users of our website, including any responses to your questions and comments sent by our customer service.

  1. APPLICABLE LAW – DISPUTES

    This Privacy Policy is governed by UK law. Any dispute arising from the application or interpretation of this Privacy Policy will be resolved exclusively by the competent English courts, subject to special rules of territorial jurisdiction, such as in the case of a dispute with a consumer residing in the territory of the European Union. In the latter case, the courts of the place of residence of the consumer concerned will have exclusive jurisdiction.

  1. CHANGES TO THE PRIVACY POLICY

    We reserve the right to update this Privacy Policy to reflect any future changes in practices, applicable laws and regulations, and for operational reasons.
     

  1. CONTACT

    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, you can contact us by email at bonjour@pherolucx.com